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Facebook for Business Marketing
Facebook for Business Marketing is a compilation of curated posts on both free and paid ways to use Facebook to market your small business. Click image or title to see full post. Use categories in the upper left to find what you want. See curated posts on other social platoforms at http://pegcorwin.com @fbforbusiness @pcorwin
Curated by Peg Corwin
Learn about customer support uses for Facebook Messenger - auto responses for after hours, for example. Also scannable QR codes to encourage clients to communicate with your biz.
Looking for a new way to connect with customers and prospects on Facebook? Messenger for business pages makes it easy to offer instant customer service.
Why send private messages with Facebook Messinger? To do social customer care, they say. Answer questions, give customer support, handle complaints. "To turn on Messenger for your page, go to Messages under General Settings and then click Edit. Select the option to allow messages to your page, and click Save Changes."
Starting today people and businesses have more ways to connect through messaging and more tools to manage messaging on Facebook.
Good news of Facebook page customer service - "In the coming weeks, Page admins will be able to reply to public comments with a private message, helping them solve private customer requests more efficiently."
Social Media Marketing Podcast 153, in this episode Mari Smith will explore how to use Facebook for customer service and support.
Learn pro Mari Smith's tips to make your Facebook page customer friendly and manage spammers.